Effective date: June 17, 2026
This Privacy Policy explains how BetaFud collects, uses, stores, and protects information for restaurants, staff users, and customer ordering sessions across our platform.
1. Information we collect
a) Account data: names, emails, phone numbers, and workspace access records.
b) Restaurant data: food menus, extras, settings, tools preferences, and operational actions.
c) Order data: customer name, phone, delivery location, order lines, totals, and timestamps.
d) Technical data: browser/device data, route activity, and diagnostic events used for service reliability.
2. How data is used
We use data to run ordering workflows, process subscriptions, provide customer and technical support, detect misuse, improve performance, and maintain platform security.
3. Data sharing
We do not sell personal information. Data may be processed by trusted infrastructure providers (hosting, payment, messaging, and email services) strictly for platform operations.
4. Tenant boundary
Restaurant operational data is logically scoped by tenant/workspace. System administrators may access records when required for support, billing, security, and legal compliance.
5. Retention and protection
We retain necessary records for service continuity, dispute handling, and compliance obligations. We apply reasonable technical and organizational safeguards.
6. Updates
This policy may be updated as platform features evolve. Updated policy content becomes effective when published on the website.
Contact for privacy concerns
Email: support@betafud.com
Phone: +233 50 807 9638
Hours: Available 24/7
